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Warehouse Customer Service Rep

Burlington, NJ
ProStaff Workforce Solutions is looking for a Customer Service Rep to work for a great client in Burlington,NJ 08016. If you believe you are qualified, we would be excited to connect and discuss this opportunity in more detail.

Pay Rate: $20 hourly
Contract to Hire
Shift Hours: 9am-6pm Monday to Thursday, 9am-2pm Friday



Key Responsibilities: 
  • Respond to customer inquiries and order updates via email in a professional and timely manner
  • Resolve customer issues related to product availability, shipment delays, or order discrepancies
  • Coordinate with inventory and warehouse teams to track stock levels and ensure order fulfillment
  • Maintain accurate records of customer interactions and transactions
  • Monitor low-stock items and assist in inventory replenishment
  • Support returns, exchanges, and complaint resolution processes
  • Update internal systems with order and inventory data

Requirements:
  • High School Diploma, GED, or equivalent
  • Strong written and verbal communication skills
  • Experience with inventory management 
  • Proficiency in Microsoft Office (especially Excel and Outlook)
  • Detail-oriented and able to multitask in a fast-paced environment
  • Previous customer service or order processing experience is a plus

 About ProStaff Workforce Solutions
We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.

Our Values
• Integrity
• Commitment
• Quality
• Diversity

Benefits for eligible employees
• Direct deposit
• Weekly pay
• Medical benefits
• 401(k) Plan

Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.


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