We are seeking a proactive and customer-focused E-Commerce Account Manager to join our client’s team in Rahway, NJ. This is an exciting opportunity to work directly with clients, ensuring the growth and success of their Amazon and Walmart selling accounts. As an Account Manager, you will be responsible for maintaining strong relationships with customers and helping them navigate their e-commerce journey. If you're a self-motivated individual who enjoys working with clients and is eager to make a direct impact on their business, we’d love to hear from you!
Direct Hire
Fulltime Onsite Hours: Monday – Friday, 10 AM – 6 PM (flexibility required) Base Salary plus Incentives
Key responsibilities include:
Client Communication: Conduct weekly/monthly Zoom calls and provide regular text updates to customers regarding their account status.
Strategy Development: Collaborate with customers to develop tailored plans to move their accounts forward and ensure ongoing success.
Problem Solving: Address any issues or challenges that arise with customer accounts in a timely and effective manner.
What We’re Looking For:
High School Diploma or GED required
Previous experience managing client accounts, particularly in e-commerce or retail.
Tech-Savvy: Familiarity with Amazon Seller Central or the ability to quickly learn new platforms and tools.
Customer-Facing Skills: Comfortable speaking with clients, delivering clear communication, and providing exceptional service.
Sales Experience (Preferred): Ability to engage with clients, think on your feet, and drive solutions.
English Proficiency: Must be able to speak English fluently and communicate professionally.
Flexibility: Ability to work a schedule that may require slight adjustments as needed to meet client needs.
What We Offer:
Base salary with performance-based incentives.
Opportunities to earn additional income based on customer success.
Full training on Amazon and Walmart selling platforms.
A collaborative and supportive work environment focused on growth and success.