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Customer Service Representative
Dallas, Texas · AdministrativeWe are seeking a dependable and detail-oriented Customer Service Representative to join our client’s dynamic team in Dallas, TX 75227. This role is perfect for someone who excels in communication, thrives in a fast-paced environment, and enjoys serving as the central connection point between customers, sales teams, and internal departments. You will play a key role in managing customer inquiries, processing detailed orders, troubleshooting system issues, and ensuring an exceptional customer experience from start to finish.
If you are passionate about providing exceptional service and thrive in a collaborative environment, we would love to hear from you.
Full-time Onsite
Contract-to-Hire
Work Schedule: Monday - Friday, 8 AM – 4:30 PM
Pay Rate: DoE
Key Responsibilities
Customer Communication
Qualifications
About ProStaff Workforce Solutions
We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
• Integrity
• Commitment
• Quality
• Diversity
Benefits for eligible employees
• Direct deposit
• Weekly pay
• Medical benefits
• 401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#ps
If you are passionate about providing exceptional service and thrive in a collaborative environment, we would love to hear from you.
Full-time Onsite
Contract-to-Hire
Work Schedule: Monday - Friday, 8 AM – 4:30 PM
Pay Rate: DoE
Key Responsibilities
Customer Communication
- Serve as a primary contact for customers, dealers, and service providers
- Respond to inquiries via phone, email, reports, and internal/third-party platforms
- Provide order updates, notifications, and clear communication throughout the process
- Accurately input and proofread customer orders
- Ensure all purchase styles and configurations for key accounts are up to date
- Follow established processes and maintain detailed customer records
- Troubleshoot system access and usability issues for clients and service providers
- Provide reports, data updates, and dispatch information as required
- Assist with invoice collection and auditing
- Partner with internal departments to resolve issues and maintain workflow
- Assist with additional tasks or projects as assigned
- Adapt to changing priorities and collaborate effectively with team members
Qualifications
- Minimum 3 years of customer service experience (furniture industry a plus)
- Intermediate to advanced Microsoft Excel skills (required)
- Proficient with Microsoft Office (Outlook, Word, PowerPoint, PDFs)
- Strong attention to detail and accuracy
- Process-oriented and self-motivated
- Ability to multitask and manage shifting priorities
- Degree preferred but not required with equivalent experience
- Must be able to commute to Dallas, TX 75227
About ProStaff Workforce Solutions
We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
• Integrity
• Commitment
• Quality
• Diversity
Benefits for eligible employees
• Direct deposit
• Weekly pay
• Medical benefits
• 401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#ps