We are seeking a Credit Associate – Chain Accounts to join our client’s Credit Department in Jersey City, NJ. This role is responsible for managing accounts receivable for a portfolio of chain accounts and ensuring timely resolution of past-due accounts.
Contract-to-Hire Pay Rate: $21-22/hr Work Schedule: Monday - Friday, 8 am – 5 pm
Key Responsibilities: Application of Payments
Accurately and promptly apply customer payments not posted by brokers
Obtain payment information from multiple sources including bank statements (ACH), checks, e-checks, and customer portals
Post payments to Accounts Receivable (AR) and scan deposit summaries to shared drive
Identify and follow up on skipped invoices, short-pay invoices, and deductions
Resolve other past-due AR issues
Manage Aging
Daily review of past-due invoices (30+ days)
Follow up with brokers, customers, or Key Account Managers to resolve issues
Prepare and submit dispute packages for deductions or short pays
Coordinate with other departments for dispute validations
Send statements to customers upon request and prepare backup for invoice adjustments
Utilize collection agencies as appropriate
Assess credit continuation for customers who consistently pay late
Order Releases
Work with supervisor to determine account HOLD status
Cancel orders as needed and follow up with KAM & Director of Sales regarding credit issues
Manage Inquiries and Other Tasks
Respond to email and phone inquiries promptly
Qualifications:
High School Diploma or equivalent
Proficient in Microsoft Word, Excel, including VLOOKUP
Strong attention to detail and problem-solving skills
Excellent communication skills, both written and verbal
Prior experience in credit, accounts receivable, or collections preferred
About ProStaff Workforce Solutions We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.